Company number: OC392043
and approved by Jamie Blackman
Average time taken to pay invoices: 128 days
Invoices paid:
Invoices due but not paid within agreed terms: 45%
7 days
60 days
30 days from receipt of invoice.
Answer not provided
N/A
60 days
No further comment provided
Synnovis Analytics makes payments to its suppliers via a shared service centre (SSC). The SSC contract is managed by Synnovis, but the staff are not under Synnovis control. Synnovis suffered a cyberattack on 3rd June 2024 which has resulted in limited ability to process invoices received from this date and make payment on them. The 2024 H1 statistics do not include invoices received from 3rd June due to the inability to process them. 2024 H2 statistics will be affected by the cyberattack.
The Synnovis Analytics dispute policy has the following steps: Make contact with the supplier and ask for an updated statement and copy of all outstanding invoices. Where needed we have telephone conferences or face-to-face meetings to resolve complex issues. Reconcile the statement and provide an update to supplier on the status of each invoice so they know where the invoice is in the approval and payment process. Resolve any queries or blocked invoices and ensure invoices are free for payment. Make payment of invoices and send remittance to supplier.
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
No
No