SHELL TUNISIA UPSTREAM LIMITED

Company number: 02750465

Reporting period:
1 July 2023 to 31 December 2023

This information is as reported by the business, and responses are in their own words.

This report was filed on 30 January 2024

and approved by Mark Tough

Payment statistics

Average time taken to pay invoices: 52 days

Invoices paid:

within 30 days: 46%
in 31 to 60 days: 13%
in 61 days or more: 41%

Invoices due but not paid within agreed terms: 44%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

60 days

Standard payment terms

Shell standard terms are 60 days from receipt of a correctly presented invoice. For suppliers confirmed as SMEs 30-day payment terms are available. Invoice receipt is defined as a complete, fiscally correct invoice delivered at the remittance address specified in the contract / agreement / purchase order. For electronic invoices, invoice receipt is when the invoice data is received within the Shell system.

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

No further comment provided

Any other information about payment terms

The majority of the company's invoices are payable to other Shell Group companies and during the year 2023 there were structural issues that impacted the ability to pay internal Group invoices on time, however this did not impact third party payment performance and the company has investigated the root causes of the delays and remediation actions have been identified and are in the process of being implemented. Statistics excluding Shell Group invoices:- ● within 30 days: 88% 3rd Party Invoices only, including internal Shell Group Invoices its 46% ● in 31 to 60 days: 6% 3rd Party Invoices only, including internal Shell Group Invoices its 13% ● in 61 days or more: 6% 3rd Party Invoices only, including internal Shell Group Invoices its 41% Invoices due but not paid within agreed terms: 7% 3rd Party Invoices only, including internal Shell Group Invoices its 44%.

Dispute resolution process

A centralised point of contact for suppliers’ enquiries is in place via Shell Accounts Payable Helpdesk. This team supports with questions related to but not limited to; payment due dates, incorrect invoice submission, wrong or missing PO details etc. Shell seeks to advise suppliers promptly of any disputes or reasons why an invoice will not be paid in accordance with the agreed terms. Invoices that are subject to dispute will not be paid until resolution of the dispute. Once resolved, payment will be made in accordance with the terms of the contract.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?