Published reports

SYNAMEDIA LIMITED

Company number: 03080780

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2020 to 28 June 2020

Report filed on:

24 July 2020

Approved by:

Bijal Patel


Payment statistics

Average time taken to pay invoices: 66 days

Invoices paid:

  • within 30 days: 26%
  • in 31 to 60 days: 36%
  • in 61 days or more: 38%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 74%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

90 days

Standard payment terms

30 days standard

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

No further comment provided

Any other information about payment terms

Synamedia is still refining the financial system and there is continued ongoing activity to improve and automate our processes. During the last six months our finance team has been impacted by the COVID19 pandemic which has meant transitioning to working remotely. As a result the team have had to overcome access and system issues which has impacted our payment practices. On top of this, the procurement team have been working with some suppliers to increase payment terms where appropriate. This is reflected in the above statistics.

Dispute resolution process

Suppliers who place an invoice or payment in dispute may contact Synamedia via two methods. In the first instance contact their local Synamedia accounts payable team on a generic local accounts payable email alias address. Alternatively they make such a request directly on the named requestor on the relevant purchase order who in turn will liaise with the accounts payable team, or the procurement function. Currently there is an SLA of 2 (two) business days to respond to all queries received. Once received the case will be reviewed taking into consideration the frequency and value of the current and expected transactions.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No