Published reports

DUAL ENERGY DIRECT LIMITED

Company number: 06468946

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 February 2019 to 31 July 2019

Report filed on:

22 August 2019

Approved by:

Kieran Murphy


Payment statistics

Average time taken to pay invoices: 9 days

Invoices paid:

  • within 30 days: 99%
  • in 31 to 60 days: 1%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 1%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

30 days

Standard payment terms

The business standard payment terms are 30 days - variations are agreed for individual circumstances.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

Invoices that cannot be validated are queried with the supplier using emails in the first instance. These are constantly monitored through a centralised mailbox to ensure responses are received promptly. Email reminders or telephone calls are used to chase data or required information for queried invoices. The Invoices are kept on hold until a satisfactory resolution is achieved. If responses are not received in a timely fashion then the queries are escalated with the supplier until resolution.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No