Published reports

RAMSAY HEALTH CARE UK OPERATIONS LIMITED

Company number: 01532937

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 July 2018 to 31 December 2018

Report filed on:

31 January 2019

Approved by:

Hiten Mehta


Payment statistics

Average time taken to pay invoices: 26 days

Invoices paid:

  • within 30 days: 72%
  • in 31 to 60 days: 27%
  • in 61 days or more: 1%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 39%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

30 days

Standard payment terms

Standard contract terms for goods and services supplied is 30 days. For health care suppliers, the standard contract terms are also 30 days. The maximum period for payment of contracted supplies is 30 days.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

The main point of contact for disputes is the Ramsay Health Care Accounts Payable Shared Service Centre in Bedford. When an invoice is disputed, the supplier will either receive communication from the person at site where the service was procured, or a member of the Accounts Payable Shared Service Centre team will contact the credit control team at the supplier to detail the invoice number and reason for rejection. To resolve the dispute, the supplier is required to either provide any missing information, or send an appropriately amended invoice. Ramsay Health Care follows a strictly no purchase order, no payment policy on all clinical supplies. The PO number is communicated by the central procurement team or the stores department at site at Ramsay Health Care at the time of placing the order.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

Yes, this business has signed up to: CBI Code of Best Practice

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No