DALKIA OPERATIONS LIMITED

Company number: 06275653

Reporting period:
1 July 2023 to 31 December 2023

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This report was filed on 30 January 2024

and approved by Michael Booth

Payment statistics

Average time taken to pay invoices: 52 days

Invoices paid:

• within 30 days: 36%
• in 31 to 60 days: 27%
• in 61 days or more: 37%

Invoices due but not paid within agreed terms: 24%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

End of month of date of invoice plus 60 days

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

This is based on receiving an invoice at the start of a month with payment made at the end of month plus 60 days.

Any other information about payment terms

N/A

Dispute resolution process

Invoices can be placed in dispute for various reasons and this is recorded in our accounting system. Suppliers would initially raise a query with our accounts payable team and this would be dealt with or passed to a business stakeholder to be resolved. Sub-Contractors would generally liaise with the commercial or operational teams to resolve any disputes. If the dispute cannot be resolved our procurement team will assist in any resolution. Ultimately the dispute may be passed to our legal team or CFO to resolve.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No