Published reports

CARE UNBOUND LIMITED

Company number: 06528491

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2023 to 30 September 2023

Report filed on:

30 October 2023

Approved by:

Lesley Jay

Payment statistics

Average time taken to pay invoices: 14 days

Invoices paid:

within 30 days: 95%
in 31 to 60 days: 5%

Late and disputed:

payments due in the reporting period which have not been paid within the agreed period: 2%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

We use a standard term of 30 days for payments.

Were there any changes to the standard payment terms in the reporting period?

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

We use 30 day payment terms for all invoices unless the supplier specifies something different. There are no extended contractual payment relationships at this present time.

Dispute resolution process

All correspondence with suppliers is via our central email address bics.invoicing@nhs.net. Any dispute over invoices, amounts or bank details are managed by our Finance team to enable the quickest and best resolution. We endeavour to respond to any emails within 5 working days.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

Yes, this business has signed up to: Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?