Published reports

ANGLIAN COMMUNITY ENTERPRISE (ACE) COMMUNITY INTEREST COMPANY

Company number: 07376913

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 April 2018 to 30 September 2018

Report filed on:

11 October 2018

Approved by:

Sharon Charlton

Payment statistics

Average time taken to pay invoices: 46 days

Invoices paid:

within 30 days: 90%
in 31 to 60 days: 5%
in 61 days or more: 5%

Late and disputed:

payments due in the reporting period which have not been paid within the agreed period: 13%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

ACE’s terms of 30 days is the most commonly used term for the reporting period. Other Individual contracts may vary.

Were there any changes to the standard payment terms in the reporting period?

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

Submitting Invoices Our preferred method for submitting invoices is electronic, as this shortens processing time and reduces delays. By email Send to apinvoices.ace.asp@serco.com. Note that this address only accepts invoices and only takes one invoice attachment per email. (If more are sent, they will disregard it as it is an automated service.) By post If you prefer to submit your invoices by post please use the following postal address. Anglian Community Enterprise (ACE) CIC C/o Serco ASP Financial Services PO BOX 7810 Corby NN17 9HF

Dispute resolution process

Any queries should be directed to Serco via email apqueries.ace.asp@serco.com or telephone 0844 894 0143 in the first instance.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?