THORNTONS LIMITED
Company number: 00174706
Reporting period:
1 March 2022 to 31 August 2022
Report filed on:
14 February 2023
Approved by:
Valentino Conti
Payment statistics
Average time taken to pay invoices: 38 days
Invoices paid:
- within 30 days: 43%
- in 31 to 60 days: 33%
- in 61 days or more: 24%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 58%
Payment terms
Shortest standard payment periods
1 days
Longest standard payment period
90 days
Standard payment terms
Payment by BACS transfer for the goods/service unless otherwise agreed and detailed in the PO shall be 60 days from invoice date.
Were there any changes to the standard payment terms in the reporting period?
Answer not provided
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
90 days
N/A
Any other information about payment terms
N/A
Dispute resolution process
Suppliers are able to contact the business regarding complaint or concern on the following email address. alfretonfinanceaccountspayable@ferrero.com where a team of experts will direct the query to the relevant department. The complaint or concern will be considered by that department. The length of time taken to resolve the complaint or concern is dictated by its nature. If a resolution cannot be agreed upon the business will use an escalation process both within the business and with the supplier until a resolution by both parties can be found. Thorntons also offer the supplier access to their portal to enable them to have the ability to follow the progress of an invoice right through to payment. Thorntons also offer the supplier access to a portal to enable them to have the ability to follow the progress of an invoice right through to payment.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No