ELLA'S KITCHEN (BRANDS) LIMITED
Company number: 05183743
Reporting period:
1 July 2017 to 31 December 2017
Report filed on:
26 January 2018
Approved by:
Mark Cuddigan
Payment statistics
Average time taken to pay invoices: 23 days
Invoices paid:
- within 30 days: 68%
- in 31 to 60 days: 28%
- in 61 days or more: 4%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 19%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
Answer not provided
Standard payment terms
Ella's Kitchen does not have standard payment terms. Payment terms are agreed with suppliers when the business relationship is formed. The longest payment terms in place are 60 days.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
In case of a dispute relating to an invoice, under normal circumstances, the supplier will be informed by the finance team within 5 workings days of receipt of the invoice. Ella's Kitchen will then require a response from the supplier within 2 working days. If no response is received, or the queries raised are not answered, Ella's Kitchen reserves the right to reject the invoice. In this instance, if the dispute is subsequently resolved, Ella's Kitchen will request for a replacement invoice to be issued. After a response has been received to our initial queries we will respond within 2 working days confirming whether we agree or disagree with the response given. If at this point Ella's Kitchen still disputes the original invoice we reserve the right to reject the invoice, but will continue to communicate with the supplier until the issue is resolved. When the issue is resolved if applicable we will request that the supplier issues a replacement invoice. This dispute resolution process is communicated to all new suppliers.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No