DSG RETAIL LIMITED

Company number: 00504877

Reporting period:
28 April 2019 to 26 October 2019

This information is as reported by the business, and responses are in their own words.

This report was filed on 25 November 2019

and approved by Jonny Mason

Payment statistics

Average time taken to pay invoices: 46 days

Invoices paid:

within 30 days: 27%
in 31 to 60 days: 50%
in 61 days or more: 22%

Invoices due but not paid within agreed terms: 14%

Payment terms

Shortest standard payment periods

60 days

Longest standard payment period

Answer not provided

Standard payment terms

60 days from Invoice date (paid weekly)

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

150 days

N/A

Any other information about payment terms

N/A

Dispute resolution process

A5 Dispute resolution – Queries from our suppliers are assigned to a colleague to action and urgent queries will be actioned within 24 hours (one working day). Non-urgent queries are actioned within two working days – when a new supplier is set up, a payment guide is available which provides our suppliers with all the contact details required to raise a dispute and our escalation process – any changes to contacts or email addresses are also communicated to all our suppliers – initial contact points are: Dixons Goods for resale (stock) APGFRQueries@dixonscarphone.com Goods not for resale Supplierqueries@dixonscarphone.com OEM OEM@DixonsCarphone.com CPW Goods for resale (stock) APGFR@dixonscarphone.com Goods not for resale APGNFR@dixonscarphone.com

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?