CITY RESPONSE LIMITED

Company number: 04471280

Reporting period:
1 April 2019 to 30 September 2019

This information is as reported by the business, and responses are in their own words.

This report was filed on 30 October 2019

and approved by Phil Day

Payment statistics

Average time taken to pay invoices: 42 days

Invoices paid:

within 30 days: 34%
in 31 to 60 days: 53%
in 61 days or more: 13%

Invoices due but not paid within agreed terms: 40%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

30 days from end of month of invoice date

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

No further comment provided

Any other information about payment terms

N/A

Dispute resolution process

Standard Terms and Conditions 1 Disputes 1.1 In the event of a dispute between the parties or any action which could result in a dispute or difference arising between them, the parties agree first to try to settle the disagreement by mediation. 1.2 The mediation shall be commenced by giving a written notice to the other party at the address given for that party in the Order (unless a different address is notified to the other party). The notice shall include a brief statement of the matter or matters which it is desired to settle by mediation and a brief statement of the relief or remedy sought. 1.3 The mediation will be carried out by nominees of TGPL and the Supplier, who should preferably be directors of the parties not personally involved with the Contract. 1.4 If the nominees have been unable to resolve the disagreement within twenty-eight (28) Working Days of the notice commencing the mediation, clause 8.5 will apply. 1.5 Where clause 10.4 applies, either party may forthwith commence proceedings in the courts of England and Wales. Different Dispute Resolution Procedure For Parties signed up to the Framework Agreement 24.1 All disputes which are not resolved and which arise out of or relate to this Framework Agreement shall then be referred by a Guinness property to the contractor for resolution. 24.2 If any dispute cannot be resolved by the parties within a maximum of ten (10) Working Days after it has been referred under Clause 24.1, that dispute shall be referred to the parties’ respective

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?