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ARRIVA TRAINS WALES/TRENAU ARRIVA CYMRU LIMITED

Company number: 04337645

Reporting period:
1 July 2018 to 31 December 2018

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This information is as reported by the business, and responses are in their own words.

This report was filed on 23 January 2019

and approved by Tom Joyner

Payment statistics

Average time taken to pay invoices: 31 days

Invoices paid:

• within 30 days: 61%
• in 31 to 60 days: 33%
• in 61 days or more: 5%

Invoices due but not paid within agreed terms: 39 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

It is the company’s policy to agree appropriate terms of payment with suppliers for each transaction or series of transactions, and to abide by those terms based on the timely submission of valid invoices. The company’s standard payment terms is 30 days from date of invoice, however, on some occasions variations to these standard payment terms may be agreed.

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

90 days

Any other information about payment terms

N/A

Dispute resolution process

The company seeks to deal with suppliers of all sizes in a fair and reasonable manner. The operating company seeks to respond and address supplier queries as quickly as possible. In the event that a dispute cannot be resolved by the central Arriva Trains Wales Accounts Payable team, it would be escalated in the first instance to Senior Management or Procurement team for resolution.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No