ZAYO GROUP UK LIMITED
Company number: 03726666
Reporting period:
1 January 2025 to 30 June 2025
Report filed on:
8 July 2025
Approved by:
Robert Wall-Pring
Payment statistics
Average time taken to pay invoices: 45 days
Invoices paid:
- within 30 days: 57%
- in 31 to 60 days: 21%
- in 61 days or more: 22%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 23%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
90 days
Standard payment terms
Zayo Group UK Ltd's standard payment terms is 20 days from the date a correct invoice is received. There are some vendors who provide competitive payment terms, i.e. between 30 and 90 days. During the 1H2025, Zayo cleared a lot of disputed invoices which have been outstanding for many years.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
90 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
All disputes are formally communicated to the vendor, with both the Operations and Procurement teams involved to ensure full visibility across departments. In cases where we are still being billed for disconnected services, a credit note is typically requested from the vendor to resolve the billing discrepancy. For disputes involving the amount billed, the Procurement team verifies pricing against the terms agreed in the contract. When invoices are received without a valid Purchase Order (PO) or expense reference, they are rejected directly back to the vendor. Afterward, the Operations team engages with the vendor to obtain the correct Zayo PO and ensure proper resubmission.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No