PENNON WATER SERVICES LIMITED
Company number: 09902835
Reporting period:
1 October 2024 to 31 March 2025
Report filed on:
23 May 2025
Approved by:
Laura Flowerdew
Payment statistics
Average time taken to pay invoices: 17 days
Invoices paid:
- within 30 days: 84%
- in 31 to 60 days: 12%
- in 61 days or more: 4%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 14%
Payment terms
Shortest standard payment periods
14 days
Longest standard payment period
31 days
Standard payment terms
30 days after the end of the month of receipt by the Company of a proper and undisputed invoice
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
The maximum contractual payment period is 60 days if the invoice is received on the date of raising, however the majority are 30 days or fewer.
Any other information about payment terms
A valid invoice reflects: • registered and approved supplier • purchase order number • includes the necessary details of goods/services, date and financial detail and sent either electronically to pwsinvoices@pennon-group.co.uk or by post. Whilst Pennon Water Services is not a member of the prompt payment code, we do adopt the principles of the code including: 1. paying suppliers on time – with average payment days which is below our standard terms and lower than 30 days 2. Clear guidance to suppliers – our terms and conditions are included within our purchase orders and on our website. 3. Encourage good practice – as part of Pennon Group Plc a Supplier Code of Conduct and Sustainable Procurement Policy
Dispute resolution process
Pennon Water Services operates a standard invoice process. We work closely with our suppliers and aim to pay all invoices in a timely and accurate manner. Any disputes that arise are immediately brought to the attention of the dedicated Accounts Payable team and Transactional Services Manager who will engage with all relevant stakeholders to ensure a speedy and satisfactory resolution. Any disputes arising that are not resolved are escalated through the finance management structure and an Executive Management team member if required
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No