TURNING POINT
Company number: 00793558
Reporting period:
1 October 2024 to 31 March 2025
Report filed on:
17 April 2025
Approved by:
David Slegg
Payment statistics
Average time taken to pay invoices: 18 days
Invoices paid:
- within 30 days: 96%
- in 31 to 60 days: 3%
- in 61 days or more: 1%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 4%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
Answer not provided
Standard payment terms
Turning Point operates a no purchase order, no payment policy and will return invoices back to suppliers which do not quote a valid purchase order number. Please ensure you have registered on our supplier portal and have been given a purchase order before proceeding with any deliveries or providing a service. All invoices should be sent to accounts.payable@turning-point.co.uk or posted to Turning Point, Accounts Payable, The Exchange, 3 New York Street, Manchester M1 4HN. Please do not send invoices to any other email or postal address. An invoice will not be considered received if it does not quote a valid purchase order number and/or is not addressed correctly.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
30 days
No further comment provided
Any other information about payment terms
No further comment provided
Dispute resolution process
We are committed to paying our suppliers in a timely manner and will seek to resolve any payment queries as quickly as possible. In the event that a dispute cannot be resolved by our Accounts Payable team, it would escalate in the first instance to the relevant Operations Manager to seek a resolution. For queries relating to the supplier portal, please contact procurementhelpdesk@turning-point.co.uk
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No