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Company number: 03333860

Reporting period:
1 July 2018 to 31 December 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 18 January 2019

and approved by Julian Hartley

Payment statistics

Average time taken to pay invoices: 41 days

Invoices paid:

Invoices due but not paid within agreed terms: 53 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

G4S standard payment terms to large
suppliers is 60 days from the date of
invoice. Standard terms for SMEs and
smaller suppliers is 30 days from the
date of invoice or before. G4S signed
up in 2015 to the Prompt Payment

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

Any other information about payment terms


Dispute resolution process

Any complaint or concern from
suppliers relating to dispute can be
raised to:

Telephone Number 0844 6200410 or
Email ''

We aim to try and get these raised to
our ticketing system and allocated to a
end user to work with the supplier
within 72 Hours.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – The Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?