TALKTALK COMMUNICATIONS LIMITED
Company number: 03849133
Reporting period:
1 March 2024 to 31 August 2024
Report filed on:
2 April 2025
Approved by:
James Smith
Payment statistics
Average time taken to pay invoices: 86 days
Invoices paid:
- within 30 days: 22%
- in 31 to 60 days: 21%
- in 61 days or more: 57%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 71%
Payment terms
Shortest standard payment periods
90 days
Longest standard payment period
Answer not provided
Standard payment terms
On receipt of a valid invoice and following appropriate approvals, payment is normally made via a twice monthly payment run.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
90 days
Our standard terms are 90 days however we have various supply contracts ranging from 7 days to 90 days.
Any other information about payment terms
No further comment provided
Dispute resolution process
In the event of a dispute or query, suppliers contact the accounts payable team who aim to resolve all disputes in a fair and timely manner. Any disputes requiring commercial involvement are assigned to the relevant commercial team, purchase order requester or procurement team to action and resolve. Suppliers are informed of the TalkTalk contact who is dealing with the query.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No