THG SHARED SERVICES LIMITED
Company number: 13515579
Reporting period:
1 July 2024 to 31 December 2024
Report filed on:
11 March 2025
Approved by:
Damian Sanders
Payment statistics
Average time taken to pay invoices: 91 days
Invoices paid:
- within 30 days: 20%
- in 31 to 60 days: 16%
- in 61 days or more: 64%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 64%
Payment terms
Shortest standard payment periods
0 days
Longest standard payment period
60 days
Standard payment terms
THG Shared Services' standard payment terms are: Typically the end of the month after calculating the invoice date + 60 days. The Company works flexibly with suppliers to ensure agreed terms are acceptable for both parties.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
60 days EOM (end of month).
Any other information about payment terms
No further comment provided
Dispute resolution process
Supplier queries and disputes are to be sent to the Accounts Payable department at the following email addresses: Stock - APSupplierServices@thehutgroup.com, Non-stock - OHinvoices@thehutgroup.com. Stock suppliers have allocated representatives who will liaise internally with the relevant buying team and/or warehouse in order to resolve the query. Non-stock suppliers’ queries and disputes are dealt with by a dedicated ‘Overheads’ team. Emails are usually responded to within two working days. If disputes cannot be resolved by the Accounts Payable department they are escalated within the business as appropriate.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
Yes
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
Yes