Published reports

ROYAL MENCAP SOCIETY

Company number: 00550457

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 October 2022 to 31 March 2023

Report filed on:

12 February 2025

Approved by:

Phil Hughes, Trustee


Payment statistics

Average time taken to pay invoices: 16 days

Invoices paid:

  • within 30 days: 83%
  • in 31 to 60 days: 8%
  • in 61 days or more: 9%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 47%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

30 days

Standard payment terms

Mencap sets guidance that a standard 30 day terms should apply to all contracts.

The most frequently used payment terms are a 30 day period. The shortest payment period was 0 days.

There were no variations to standard payment terms in the reporting period.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

Disputes over payments are dealt with either by the accounts payable team or by the procurement team, depending on the supplier.

Where we have an organisation wide contract in place with a preferred supplier, the buyer responsible for that supplier would normally deal with the issue. For smaller suppliers the accounts payable team would normally deal with the issue, often with reference to the manager that ordered the goods or services.

Any issues regarding invoices or payments should in the first instance be directed to the accounts payable team (AccountsPayTeam@mencap.org.uk) and they will manage in the way that is most appropriate to the specific query, responding to the email within 48 hours.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No