SYNNOVIS ANALYTICS LLP
Company number: OC392043
Reporting period:
1 July 2024 to 31 December 2024
Report filed on:
31 January 2025
Approved by:
Jamie Blackman
Payment statistics
Average time taken to pay invoices: 70 days
Invoices paid:
- within 30 days: 54%
- in 31 to 60 days: 14%
- in 61 days or more: 32%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 46%
Payment terms
Shortest standard payment periods
7 days
Longest standard payment period
60 days
Standard payment terms
30 days from receipt of invoice.
Were there any changes to the standard payment terms in the reporting period?
Answer not provided
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
No further comment provided
Any other information about payment terms
Synnovis Analytics makes payments to its suppliers via a shared service centre (SSC). The SSC contract is managed by Synnovis, but the staff are not under Synnovis control. Synnovis suffered a cyberattack on 3rd June 2024 which resulted in limited ability to process invoices received from this date and make payment on them. All efforts were made to repay all invoices due in the period and the subsequent catch up was achieved around October 2024.
Dispute resolution process
The Synnovis Analytics dispute policy has the following steps: 1. Make contact with the supplier and ask for an updated statement and copy of all outstanding invoices. Where needed we have telephone conferences or face-to-face meetings to resolve complex issues. 2. Reconcile the statement and provide an update to supplier on the status of each invoice so they know where the invoice is in the approval and payment process. 3. Resolve any queries or blocked invoices and ensure invoices are free for payment. 4. Make payment of invoices and send remittance to supplier.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No