Published reports

DELOITTE GLOBAL SERVICES LIMITED

Company number: 07249753

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 June 2024 to 30 November 2024

Report filed on:

7 January 2025

Approved by:

Anna Marks


Payment statistics

Average time taken to pay invoices: 33 days

Invoices paid:

  • within 30 days: 40%
  • in 31 to 60 days: 55%
  • in 61 days or more: 5%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 14%

Payment terms

Shortest standard payment periods

45 days

Longest standard payment period

60 days

Standard payment terms

Deloitte is a network of independent member firms operating in particular countries and territories under a common brand, with certain entities that serve a coordinating role for the network. Deloitte Global Services Limited (DGSL) is an entity that acts as a captive service provider for the Deloitte network. DGSL does not provide services to out-of-network customers or clients. DGSL’s standard payment terms vary depending on the type of contract and the counterparty, including whether the supplier is a Deloitte entity (in-network supplier) or an entity external to the Deloitte network (out-of-network supplier). Standard out-of-network payment terms Subject to the following exceptions, for out-of-network suppliers, the standard payment period for goods and/or services is 60 days from receipt of an approved invoice. For hotel meetings, events, or sponsorships, the standard payment period is 45 days from receipt of an approved invoice. Standard in-network payment terms For in-network suppliers, the standard payment period is 45 days from receipt of an approved invoice.

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

No further comment provided

Any other information about payment terms

As required, DGSL’s payment statistics include payments made under intra-Deloitte network contracts to other entities within the wider Deloitte network, not only payments to out-of-network suppliers. To improve transparency for out-of-network suppliers, DGSL has calculated what its payment statistics would be if payments owed to in-network suppliers were excluded. If DGSL only reported on its payment practices for out-of-network suppliers, its payment statistics would be: Average time taken to pay out-of-network invoices: 35 days Out-of-network invoices paid: • within 30 days: 34% • in 31 to 60 days: 60% • in 61 days or more: 6% Out-of-network invoices due but not paid within agreed terms: 18%

Dispute resolution process

DGSL is committed to fair business practices and acting with integrity. DGSL values its supplier relationships and endeavours to resolve all invoicing disputes in a fair and timely manner. For out-of-network suppliers, DGSL has dedicated resources that oversee supplier relationships, including addressing supplier inquiries and concerns. In the event of a disputed invoice, out-of-network suppliers are encouraged to work with such resources and/or their primary DGSL business contact to amicably resolve the matter. Unresolved matters can be finally settled in accordance with the agreed-upon contract terms. In the event of an in-network dispute, in-network suppliers are required to attempt to negotiate a resolution with DGSL in good faith. Unresolved disputes may be escalated through in-network governance mechanisms and, if necessary, resolved through arbitration.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No