Published reports

BENEFEX LIMITED

Company number: 04768546

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 May 2024 to 31 October 2024

Report filed on:

9 December 2024

Approved by:

David Ainsworth


Payment statistics

Average time taken to pay invoices: 10 days

Invoices paid:

  • within 30 days: 98%
  • in 31 to 60 days: 1%
  • in 61 days or more: 1%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 23%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

The Benefex LTD standard payment period is 30 days from invoice date. Exceptions may exist from immediate to greater than 30 days where vendors and Benefex have prior agreement. There has been no change to the standard payment period in our standard contracts during the reporting period.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

The maximum payment period agreed to during the reporting period is 30 days.

Any other information about payment terms

No further comment provided

Dispute resolution process

Business process for resolving complaints and disputes: The vendors can raise their queries or complaints using any one of the following:
• Email the queries/ complaints to accounts@benefex.co.uk and the same will be attended within 24 business hours.
• Vendors can also reach out to our helpdesk @ 44 (20) 39863038. If the query/complaint requires further investigation the same will be referred to the appropriate department for further action.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No