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Company number: 00278994

Reporting period:
1 May 2018 to 31 October 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 17 December 2018

and approved by Lee Harwood

Payment statistics

Average time taken to pay invoices: 60 days

Invoices paid:

Invoices due but not paid within agreed terms: 68 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

90 days

Standard payment terms

Approx two thirds of invoices are termed end of month following. An effective 45 days.
Approx one third of invoices are termed 60 days from end of month. An effective 75 days.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

Any other information about payment terms


Dispute resolution process

If there is a discrepancy during invoice matching the invoice will pass to the invoice variance team who will commence an investigation. For price variances, a query form will be issued to the supplier. Quantity variances will already have been notified to the supplier on delivery, and as such a credit note will be requested.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?