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EDEN FARM LIMITED

Company number: 00820872

Reporting period:
1 May 2018 to 31 October 2018


This information is as reported by the business, and responses are in their own words.

This report was filed on 28 November 2018

and approved by Ben Maxted

Payment statistics

Average time taken to pay invoices: 26 days

Invoices paid:

  • within 30 days: 52%
  • in 31 to 60 days: 46%
  • in 61 days or more: 2%

Invoices due but not paid within agreed terms: 39%

Payment terms

Shortest standard payment periods

7 days

Longest standard payment period

60 days

Standard payment terms

Standard contractual terms for goods and services is 30 days from Statement

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

No further comment provided

Any other information about payment terms

N/A

Dispute resolution process

The main point of contact for dispute resolution is the Eden Farm Accounts department based in Peterlee, County Durham. To resolve a dispute, the supplier is required to provide any missing information or a corrected invoice. Eden Farm follow a strictly no PO no pay policy. The PO number is communicated by a designated member of the Eden Farm accounts team at the time of placing the order. Proof of delivery/signed schedule of works, invoice quoting purchase order number and an up to date statement will all be required to resolve any dispute. All invoices and statements should be sent to the accounts department email address as follows: accounts@eden.lls.com. In addition, the accounts team can be contacted on 0191 586 1111

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No