Company number: 00820771
and approved by Isabel Vandenberk
Average time taken to pay invoices: 104 days
Invoices paid:
Invoices due but not paid within agreed terms: 36%
0 days
90 days
90 days with two payment runs per week. Payment terms can be adjusted for SMEs.
Answer not provided
N/A
90 days
N/A
N/A
All enquires and complaints can be logged with our dedicated Helpdesk (telephone and email). Issues generally relate to incorrect invoice submissions including incorrect amounts, incorrect/missing PO information and incorrect/missing VAT numbers. The metrics of the Helpdesk are reviewed for quality/effectiveness on a monthly basis. An independently staffed Speak Up Tool provides a forum for suppliers to raise ethical concerns anonymously, though it helps if as much information is provided to resolve the issue/complaint.
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
No
No