HALEON UK SERVICES LIMITED
Company number: 09237639
Reporting period:
1 January 2024 to 30 June 2024
Report filed on:
31 July 2024
Approved by:
Oriane Lacaze
Payment statistics
Average time taken to pay invoices: 75 days
Invoices paid:
- within 30 days: 8%
- in 31 to 60 days: 12%
- in 61 days or more: 79%
Late and disputed:
- total value of payments due in the reporting period which have not been paid within the agreed period: £0
- payments due in the reporting period which have not been paid within the agreed period: 4%
Payment terms
Shortest standard payment periods
0 days
Longest standard payment period
60 days
Standard payment terms
• Immediate • 30 days • 60 days • 45 days • 30 days and 5th of the following month • 60 days and 5th of the following month Payments are made from invoice receipt date.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
120 days
Z125 - 120d from rcpt, 5th next month
Any other information about payment terms
Intercompany invoices and performance have been excluded from reported statistics as these are generally wholly owned group companies and would distort performance if included. We closely monitor our KPIs on a weekly basis to ensure that vendors are paid on time. Corrective actions are taken to remedy any late payment issues where these are within the entity’s control.
Dispute resolution process
We offer our suppliers the following support and service: • Enquiries and complaints can be logged through our Helpdesk support system (mail or telephone). Issues are often related to incorrect invoice submission, payment terms are not as per contract, PO details are wrong / nonexistent etc. Key performance metrics are monitored for quality of Helpdesk support. • Our Supplier web pages also include details and a link to our Speak Up channels that enable concerns to be raised, including channels managed independently of Haleon and the option to do so anonymously, although naturally it helps in resolving matters if we know as much as possible about the issue and complainant. • We have invested in Customer Relationship Management (CRM) to ensure effective and independent supplier follow up and support to our suppliers raising issues.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
Yes
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No