HOGG ROBINSON (TRAVEL) LIMITED
Company number: 01284358
Reporting period:
1 January 2024 to 30 June 2024
Report filed on:
22 July 2024
Approved by:
Jason Geall
Payment statistics
Average time taken to pay invoices: 12 days
Invoices paid:
- within 30 days: 98%
- in 31 to 60 days: 1%
- in 61 days or more: 1%
Late and disputed:
- payments due in the reporting period which have not been paid within the agreed period: 3%
Payment terms
Shortest standard payment periods
7 days
Longest standard payment period
Answer not provided
Standard payment terms
The firm has a dedicated Finance Service Desk which is reachable by email & by raising a ticket internally via employee service desk portal. Suppliers with invoice queries need to contact this team and if the service desk team is not able to resolve they can escalate the issue to the accounts payable/disbursements team. The accounts payable team will reach out to the invoice contact if not clear from the system why the invoice has not been approved for payment. Alternatively, the relevant member of the Finance department is also able to escalate through the same channels to seek a satisfactory, fair and honest conclusion.
Were there any changes to the standard payment terms in the reporting period?
No
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
N/A
Any other information about payment terms
No further comment provided
Dispute resolution process
The firm has a dedicated Finance Service Desk which is reachable by email & by raising a ticket internally via employee service desk portal. Suppliers with invoice queries need to contact this team and if the service desk team is not able to resolve they can escalate the issue to the accounts payable/disbursements team. The accounts payable team will reach out to the invoice contact if not clear from the system why the invoice has not been approved for payment. Alternatively, the relevant member of the Finance department is also able to escalate through the same channels to seek a satisfactory, fair and honest conclusion.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No