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Company number: 00053419

Reporting period:
1 April 2018 to 30 September 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 31 October 2018

and approved by Tina Gough

Payment statistics

Average time taken to pay invoices: 44 days

Invoices paid:

Invoices due but not paid within agreed terms: 16 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

60 days

Standard payment terms

In compliance with EU regulations, DXC UK entities’ standard payment terms are 60 days after the receipt of a valid, complete and properly documented invoice.
Where stipulated in customer contracts, payment terms can be flowed down to suppliers, but must always be in compliance with the regional statutory requirements.
For UK SME and public sector contracts, DXC payment terms are in compliance with EU regulations at 30 days from the receipt of a valid, complete and properly documented invoice.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

For information regarding EntServ or it’s affliates Invoices, Payments or Disputes, please log into the hub at the following link and use the instructions to log a ticket to CRC:
Please register and submit a case ensuring you enter all the mandatory information as well as a description of the issue.
Alternatively, if supplier queries are not resolved within 48 working hours you can reach out to

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?