VIRGIN CARE SERVICES LIMITED

Company number: 07557877

Reporting period:
1 April 2018 to 30 September 2018

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This report was filed on 31 October 2018

and approved by Vivienne McVey

Payment statistics

Average time taken to pay invoices: 44 days

Invoices paid:

• within 30 days: 28%
• in 31 to 60 days: 49%
• in 61 days or more: 22%

Invoices due but not paid within agreed terms: 43%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

Answer not provided

Standard payment terms

Invoices are delivered at the end of the month for goods and/or services provided in that month and paid within 30 days of receipt.

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

N/A

Dispute resolution process

Virgin Care aims to resolve any question, complaint or dispute raised by its suppliers as soon as possible. To resolve any such matters, suppliers should contact Virgin Care’s accounts payable team at accounts@virgincare.co.uk or by calling 01928 242 944 or 0330 332 7890 and asking to speak to the accounts payable team. Where this does not resolve the matter, an escalation process is available under which either party may refer the matter to a meeting between senior representatives of each party.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No