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Company number: 01892133

Reporting period:
1 November 2023 to 30 April 2024

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 31 May 2024

and approved by Anita Morris

Payment statistics

Average time taken to pay invoices: 65 days

Invoices paid:

Invoices due but not paid within agreed terms: 39 %

Payment terms

Standard payment period for qualifying contracts

0 days

Standard payment terms

Payment will be made on the relevant payment run 60 days from the end of the month following the date of the invoice.
The invoice must be received in accordance with the cut off dates for each month which are supplied yearly.
For an invoice to be accepted it must have the correct purchase order number quoted on the invoice.
Where applicable the job ticket/delivery note should be provided with the invoice.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

Any other information about payment terms


Dispute resolution process

When an invoice is in dispute it is flagged upon input to the purchase ledger system as a query.
Reports are run throughout the month and emails are sent out to suppliers detailing the
nature of the dispute. To resolve the dispute the supplier needs to provide the information
requested or a credit note.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?