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Company number: 00566823

Reporting period:
1 November 2023 to 30 April 2024

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 24 May 2024

and approved by James Leighton More

Payment statistics

Average time taken to pay invoices: 27 days

Invoices paid:

Invoices due but not paid within agreed terms: 4 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

30 days

Standard payment terms

Suppliers are paid net monthly, which is 30 days after the month in which the invoice is received. Subcontractors are paid on average 35 days after payment valuation is received.
The company continues to focus on its payment terms for those suppliers with less than 50 employees for whom we are required to pay 95% of invoices within 30 days. During the current reporting period for this supplier group payment performance shows 97% of invoices are being paid within 30 days.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days


Any other information about payment terms


Dispute resolution process

SRM are absolutely committed to fair dealing and fair payment with our supply chain. We also firmly believe that the emphasis of our business dealings is based on genuine, close relationships with our supply chain. These relationships, managed more and more in a structured way, ensure we very rarely have the need for formal dispute resolution processes. Where issues and challenges arise, resolution is hopefully addressed either at the project or procurement team level, dependent upon the nature of the agreement (sub-contract or purchase order). Where resolution cannot be found at this level, there is an escalation process within the business through procurement, finance & / or commercial management to ensure issues and challenges are satisfactorily addressed for both parties. This escalation process goes all the way to Chief Financial Officer at Executive Board level. We really do not expect anything to go beyond this level. Should formal dispute resolution be required, which is extremely unlikely, methods including mediation, adjudication, litigation and / or arbitration may be used.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – The Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?