Published reports

SUNDERLAND CARE AND SUPPORT LIMITED

Company number: 08681649

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 October 2023 to 31 March 2024

Report filed on:

22 April 2024

Approved by:

Darren Lough


Payment statistics

Average time taken to pay invoices: 11 days

Invoices paid:

  • within 30 days: 94%
  • in 31 to 60 days: 4%
  • in 61 days or more: 2%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 6%

Payment terms

Shortest standard payment periods

5 days

Longest standard payment period

Answer not provided

Standard payment terms

The Company aims to pay all undisputed invoices within 5 days from the date of invoice, however there are some vendors which are setup for immediate payment or others with 30 day contracted payment terms. The agreed formal payment terms for reporting and monitoring purposes is 30 days.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

The Company uses the Council's Accounts Payable Service. Invoices which don’t match the purchase order / goods receipt will be blocked and investigated. Blocked invoices on the financial system are monitored to ensure they don’t become overdue. A customer service telephone number is available to suppliers for invoice queries.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

Yes, this business has signed up to: Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No