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Company number: 01222246

Reporting period:
1 August 2023 to 31 January 2024

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 13 February 2024

and approved by Christine Cook

Payment statistics

Average time taken to pay invoices: 1 days

Invoices paid:

Invoices due but not paid within agreed terms: 63 %

Payment terms

Shortest standard payment period

1 days

Longest standard payment period

75 days

Standard payment terms

Most of our suppliers are on NET 30 payment terms.
The second most popular is NET 60

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

75 days

Any other information about payment terms


Dispute resolution process

Disputes relating to payment would initially be directed to the Accounts Payable team. If the AP team cannot resolve the issue this would be escalated to the Purchasing Manager or the Finance Manager to ensure proper resolution.
An AP escalation process has been created where any overdue calls/emails are recorded and monitored to ensure prompt resolution.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?