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Company number: SC347921

Reporting period:
1 July 2023 to 31 December 2023

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 24 January 2024

and approved by Irene Wilson

Payment statistics

Average time taken to pay invoices: 34 days

Invoices paid:

Invoices due but not paid within agreed terms: 34 %

Payment terms

Shortest standard payment period

1 days

Longest standard payment period

45 days

Standard payment terms

We do not have standard payment terms, instead they range from immediate payment due, to 45 days. Payment terms are agreed with suppliers as part of contract negotiations. The most frequently used payment terms in the reporting period were 30 days. Suppliers are paid on a weekly basis by BACS.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

45 days

Any other information about payment terms


Dispute resolution process

We are committed to resolving any disputed invoices quickly. We perform monthly purchase ledger reconciliations to highlight any invoices which are not on the ledger and to request these from suppliers. Separately, we also actively pursue goods received notes and service reports from suppliers. However, where it is not possible to reach agreement, a number of potential dispute resolution methods (for example, mediation, adjudication, expert determination, litigation and / or arbitration) may be used.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Fair Payment Charter

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?