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Company number: 04273754

Reporting period:
1 July 2023 to 31 December 2023

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 23 January 2024

and approved by Mark Atkinson

Payment statistics

Average time taken to pay invoices: 25 days

Invoices paid:

Invoices due but not paid within agreed terms: 3 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

60 days

Standard payment terms

The standard contract length is based on the standard terms we offer suppliers, under a form of contract. Separately negotiated terms are not standard terms and do not qualify under this heading. In the absence of standard terms then the most popular set of terms is chosen based on the most popular utilised across the supply chain. I.e. it’s based on supplier volume and not invoice volume. Morgan Sindall operates shorter payment terms in certain circumstances, including where we have specific payment commitments on frameworks with key customers e.g. 30 days. This is reflected in our average days to pay, when compared to our standard payment terms.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

Invoice queries should be addressed to the buyer who placed the individual order as the first point of contact, and the contact details are clearly stated on the Purchase order. In the event that this should not yield a solution please request the issue to be escalated to the Director of Procurement.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?