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TRAVELPORT INTERNATIONAL OPERATIONS LIMITED

Company number: 09726717

Reporting period:
1 July 2023 to 31 December 2023

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This information is as reported by the business, and responses are in their own words.

This report was filed on 22 January 2024

and approved by Kevin Freeman

Payment statistics

Average time taken to pay invoices: 59 days

Invoices paid:

• within 30 days: 40%
• in 31 to 60 days: 38%
• in 61 days or more: 22%

Invoices due but not paid within agreed terms: 49 %

Payment terms

Shortest standard payment period

45 days

Longest standard payment period

60 days

Standard payment terms

Purchase order standard terms are 45 days. Where there is no PO, we adopt the suppliers’ payment terms from the invoice provided. Travelport Rooms and More commission standard payment terms are 60 days.

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

60 days

Any other information about payment terms

The statistics combine two distinct groups – 1) suppliers and 2) customers to whom we pay incentives dependent on performance. Average time taken to pay are 52 days for suppliers, 62 days for customers and 59 days combined. Invoices due but not paid within agreed terms are 64% suppliers, 43% customers and 49% combined.

Dispute resolution process

Disputes concerning supplier invoices and payments are dealt with by the Accounts Payable team in the first instance. They can be contacted at Axis One, Axis Park, 10 Hurricane Way, Langley, SL3 8AG (tel: 01753 288000; email: AccountsPayable.UK@Travelport.com).
Disputes concerning customer invoices and payments are dealt with by the Travel Agents Accounts Payable team in the first instance. They can be contacted at Axis One, Axis Park, 10 Hurricane Way, Langley, SL3 8AG (email: TAAP@Travelport.com).
Both Accounts Payable teams endeavour to resolve any dispute within 2 working days of receipt, and in cases of escalation the supplier or customer can contact the respective team leader or the Global Business Process Owner, Procure to Pay.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No