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Company number: 06812099

Reporting period:
1 April 2018 to 30 September 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 October 2018

and approved by Lisa White

Payment statistics

Average time taken to pay invoices: 30 days

Invoices paid:

Invoices due but not paid within agreed terms: 22 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

The Company operates standard payment terms of 30 days from invoice date. Variations to these terms do exist based on agreements with certain suppliers. The Company operates a process of paying twice per month.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms


Dispute resolution process

Suppliers are asked to contact the person who placed the order in the first instance. If the matter cannot be resolved it should then be referred to Accounts Payable via email where the team will respond to the query. Should the matter not be satisfactorily resolved, it will be escalated to the Financial Accounting and Reporting Manager and then the Head of Finance.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?