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Company number: 12548732

Reporting period:
1 April 2023 to 31 October 2023

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 12 December 2023

and approved by Peter Burnside

Payment statistics

Average time taken to pay invoices: 60 days

Invoices paid:

Invoices due but not paid within agreed terms: 16 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

75 days

Standard payment terms

Key and preferred suppliers sign to 45 days from end of month. Suppliers identified as SME's are paid to 30 day terms

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

75 days


Any other information about payment terms


Dispute resolution process

Disputes in relation to payments are initiated with the purchase ledger department and our procurement department whom governs the payment process. Where Payments are withheld for any reason this is discussed with the supplier in the first instance.
If an agreement cannot be made this is then escalated to the Financial Director whom will discuss with their opposite number whether an agreement can be reached. During the period there has been no withheld payments that have gone beyond this point.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?