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Company number: 00699547

Reporting period:
1 April 2023 to 30 September 2023

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 31 October 2023

and approved by Mark Thomas Fitzpatrick

Payment statistics

Average time taken to pay invoices: 24 days

Invoices paid:

Invoices due but not paid within agreed terms: 22 %

Payment terms

Shortest standard payment period

18 days

Longest standard payment period

30 days

Standard payment terms

The BHF's standard supplier terms and conditions require the BHF to pay undisputed invoices within 30 days of the invoice date. Suppliers should only invoice the BHF when the goods or services procured have been delivered to the BHF.

The BHF offers favourable payment terms for our logistics fleet service providers with invoices paid within 18 days of the invoice date.

The BHF’s standard terms and conditions do not permit suppliers to use supply chain financing to factor invoices without the BHF’s written permission. Many of our suppliers do factor their invoices with our express written agreement.
Full terms and conditions can be viewed on our website at

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms


Dispute resolution process

When the BHF receives products or services from a supplier which are not at the required standard the BHFs key contact with the supplier will advise the supplier within 5 working days and will work with the supplier to agree any possible resolution to the dispute. The key contact is normally the BHF employee who delivered the approved purchase order to the supplier.

When a supplier invoice is received that does not include a valid purchase order number, or where the BHF has not recorded the receipt of the goods, or where there are issues with the invoice format or VAT charges, our accounts payable team will contact the supplier within 5 working days of the receipt of the invoice to clarify and/or resolve.

The BHF’s accounts payable team can be contacted at

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?