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Company number: 06020655

Reporting period:
1 April 2018 to 30 September 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 26 October 2018

and approved by Kevin Crotty

Payment statistics

Average time taken to pay invoices: 36 days

Invoices paid:

Invoices due but not paid within agreed terms: 40 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

Standard payment terms are 30 days from invoice date providing the invoice has been received. Some Construction suppliers agree reduces terms based on 14 or 28 days from valuation date directly with the surveyor, these terms are usually to assist with short term cash flow and revert back to standard terms

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms


Dispute resolution process

Complaints or disputes relating to payment should firstly be directed to the Accounts Payable Team via email to or in writing to Trafford House, Chester Road, Manchester M32 0RS. The relevant approver will be contacted within 3 working days to resolve directly with the supplier. If no response is forthcoming the dispute can be escalated to the Accounts Payable Manager and then the Head of Financial Accounting

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?