BETA This is a new service – your feedback will help us to improve it.


Company number: 03709861

Reporting period:
1 April 2023 to 30 September 2023

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 October 2023

and approved by Ed Baker

Payment statistics

Average time taken to pay invoices: 39 days

Invoices paid:

Invoices due but not paid within agreed terms: 13 %

Payment terms

Standard payment period for qualifying contracts

1 days

Standard payment terms

Purchase Ledger (Suppliers) standard payment terms are 30 days from end of month.
Subcontractor Ledger (Subcontractors) standard payment terms are 14 or 28 days depending on Subcontractor type and payless notices.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Suppliers with framework agreements have 60 days payment terms this is subject to changes if required.

Any other information about payment terms

Story Contracting is very open to revised payment terms for Suppliers as and when is necessary contracts specific or long term requirements.

Dispute resolution process

Purchase Ledger all Supplier
invoices are queried and put on a hold code and not paid until resolved. We aim to action a resolution within 4 weeks of receipt of invoice. We have close working relationships with Suppliers to ensure all parties are aware of issues if a payment or credit is delayed.
Subcontractor Ledger applications for payments are processed via Subcontractor controller to manage certificates and payless notices.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?