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Company number: 06528491

Reporting period:
1 April 2023 to 30 September 2023

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 October 2023

and approved by Lesley Jay

Payment statistics

Average time taken to pay invoices: 14 days

Invoices paid:

Invoices due but not paid within agreed terms: 2 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

We use a standard term of 30 days for payments.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms

We use 30 day payment terms for all invoices unless the supplier specifies something different. There are no extended contractual payment relationships at this present time.

Dispute resolution process

All correspondence with suppliers is via our central email address Any dispute over invoices, amounts or bank details are managed by our Finance team to enable the quickest and best resolution. We endeavour to respond to any emails within 5 working days.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?