TRAINLINE.COM LIMITED

Company number: 03846791

Reporting period:
1 March 2023 to 31 August 2023

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This report was filed on 29 September 2023

and approved by Pete Wood

Payment statistics

Average time taken to pay invoices: 27 days

Invoices paid:

• within 30 days: 78%
• in 31 to 60 days: 17%
• in 61 days or more: 5%

Invoices due but not paid within agreed terms: 48%

Payment terms

Shortest standard payment periods

7 days

Longest standard payment period

45 days

Standard payment terms

Trainline's standard payment terms are 30 days from invoice date. Terms are set as standard unless otherwise agreed at contractual level and signed off by Finance Director.

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

45 days

No further comment provided

Any other information about payment terms

N/A

Dispute resolution process

All disputes at invoice level are the responsibility of the PO Raiser as the goods/ service originated with them. They liaise directly with the Supplier to resolve. All disputes at Supplier level are the responsibility of Accounts Payable. Supplier will be notified of reason for dispute resulting in non-payment and Accounts Payable will liaise with them to resolve dispute.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No