Published reports

HEALTH SERVICES LABORATORIES LLP

Company number: OC389166

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 July 2020 to 31 December 2020

Report filed on:

1 September 2023

Approved by:

Nick Read


Payment statistics

Average time taken to pay invoices: 38 days

Invoices paid:

  • within 30 days: 82%
  • in 31 to 60 days: 8%
  • in 61 days or more: 10%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 0%

Payment terms

Shortest standard payment periods

14 days

Longest standard payment period

60 days

Standard payment terms

Our Standard payment terms are:
14 days for contractors, medical consultants, and self-employed individuals;
30 days for all other invoices;
45 or 60 days on specific contracts;
Or as otherwise agreed with the supplier.
We aim to pay at the latest 60 days after invoice receipt if there are issues that delay payment.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

60 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

Please refer first to the Terms and Conditions of Supply on our Purchase Orders and ensure that your invoice matches the requirements of the purchase order, and is addressed to the correct entity within the HSL group.
If you are happy you have complied with these requirements, disputes and complaints should be first escalated to the Accounts Payable team at ap@hslpathology.com
The next steps would be to contact the AP Manager, the Shared Services Manager, the Director of Finance and then the CFO through our main switchboard number as shown on the website for Health Services Laboratories.
We seek to resolve disputes amicably and speedily, and we are happy to refer the case to a dispute resolution service if necessary, in line with the terms on our POs.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No