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Company number: 04653580

Reporting period:
1 May 2017 to 30 November 2017

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 28 February 2018

and approved by Stuart Stables

Payment statistics

Average time taken to pay invoices: 53 days

Invoices paid:

Invoices due but not paid within agreed terms: 82 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

30 days

Standard payment terms

All payment terms under a standard contract are 30 days. In some certain circumstances we may agree to shorten this in order to assist the cashflow of the supplier.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms


Dispute resolution process

A dispute will normally be received by accounts payable.
Accounts payable will pass on the query to the job manager and Financial Controller who will then aim to resolve.
Accounts payable will receive advice back from the job manager regarding the query and will check with Financial Controller for next steps.
Payment will be made if all queries are resolved.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Fair Payment Charter and Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?