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HOTEL CHOCOLAT LIMITED

Company number: 02805730

Reporting period:
26 December 2022 to 2 July 2023


This information is as reported by the business, and responses are in their own words.

This report was filed on 27 July 2023

and approved by Jon Akehurst

Payment statistics

Average time taken to pay invoices: 52 days

Invoices paid:

  • within 30 days: 27%
  • in 31 to 60 days: 45%
  • in 61 days or more: 28%

Invoices due but not paid within agreed terms: 55%

Payment terms

Shortest standard payment periods

60 days

Longest standard payment period

90 days

Standard payment terms

Standard payment terms are 60 days from invoice date. Payment runs are performed every two weeks and include all invoices which match an authorised and receipted Purchase order and are either due or will fall due within the week following

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

No further comment provided

Any other information about payment terms

During the reporting period a company restructure impacted the purchase ledger team which resulted in delays to invoice processing and payment. New ways of working and new team members are now in place to ensure more prompt payment going forwards

Dispute resolution process

The Company is committed to dealing with its suppliers in a fair, honest and professional manner. The main point of contact for disputes is Accounts Payable team. To resolve a dispute, the supplier is required to provide any missing information, corrected invoice or credit note. 

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No