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Company number: 04571039

Reporting period:
1 January 2018 to 30 June 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 19 October 2018

and approved by John Stratton

Payment statistics

Average time taken to pay invoices: 45 days

Invoices paid:

Invoices due but not paid within agreed terms: 20 %

Payment terms

Shortest standard payment period

7 days

Longest standard payment period

60 days

Standard payment terms

1.1 The Charges are payable on the date(s) and subject to any conditions stated in the Order. Unless the sums stated in it are disputed, NYB shall pay each valid invoice within 60 days of the date of receipt.
1.2 To be valid an invoice must: (a) quote the applicable Order PO number; (b) include a full description of the Supplies invoiced, their quantity and Charges; (c) be received by NYB within 14 days of the date the Supplies are delivered or performed; and (d) not relate to Supplies that are the subject to a claim.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days


Any other information about payment terms


Dispute resolution process

Suppliers with invoice queries can contact the Financial Services team either via the email address or via our reception at 01709 580840. The Financial Services team will investigate the query and will respond to the Supplier with a resolution in a timely fashion. The Financial Services team will also proactively get in contact with the Supplier if they find a query of their own.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?