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Company number: 01164085

Reporting period:
1 January 2023 to 30 June 2023

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 26 July 2023

and approved by Mike Linney

Payment statistics

Average time taken to pay invoices: 34 days

Invoices paid:

Invoices due but not paid within agreed terms: 3 %

Payment terms

Shortest standard payment period

60 days

Longest standard payment period

90 days

Standard payment terms

Our standard contractual payment terms are 60 days from the end of the month of receipt of invoice. (therefore 75 days average)

In practice, our IT payment system uses invoice date rather than the receipt date, therefore paying earlier than contractually obliged in most cases.

Invoices are not released for payment until fully authorised and matched to an approved purchase order. Payments can be delayed while invoice discrepancies are investigated and resolved.

By exception we also pay some suppliers earlier, particularly where the supplier takes payment by Direct Debit. Our standard payment terms are not formally amended in these instances.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

Any other information about payment terms


Dispute resolution process

All invoices must be matched to an approved purchase order. If there is a variance between the invoice and the purchase order the invoice will be held until the difference is resolved. The originator of the purchase order will contact the supplier directly, by phone or email, to begin discussions to resolve the difference.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?