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Company number: 01735950

Reporting period:
30 July 2017 to 27 January 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 26 February 2018

and approved by Nicola Bancroft

Payment statistics

Average time taken to pay invoices: 35 days

Invoices paid:

Invoices due but not paid within agreed terms: 59 %

Payment terms

Shortest standard payment period

20 days

Longest standard payment period

50 days

Standard payment terms

Payment terms are agreed with key suppliers individually and may vary depending on the nature of the goods or services being provided. Standard payment terms for other suppliers are typically 20th of the month following receipt of the invoice (20-50 days after invoice date).

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

70 days

Any other information about payment terms


Dispute resolution process

Where discrepancies arise on either the price or volume of items received, these are referred for agreement with the supplier to the business area receiving the goods or services, supported by the accounts payable team. Where necessary, additional documentation (e.g. proof of delivery) is sought.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?